By accessing or registering on Solar Squad, you agree to the following Terms of Use. These terms govern your interaction with our website, services, and communication channels.
1. Communication Consent
By registering with Solar Squad or submitting your details on our website, you explicitly authorize us to contact you via:
- Phone call
- SMS
This includes communication related to:
- Solar project consultations
- Product and service information
- Technical guidance
- Appointment scheduling
- Promotional offers or updates
- Project-related notifications
You agree to receive these communications even if your number is registered under DND / DNC / NCPR, as you are voluntarily providing consent for Solar Squad to contact you for the above purposes.
2. Refund Policy
All advance payments made for booking, onboarding, or initiating a solar project with SolarSquad are strictly non-refundable under any circumstances, except where specified under our official Cancellation & Refund Policy.
3. Shipping & Project Timeline
SolarSquad follows a structured execution timeline for solar EPC projects.
- The standard project duration ranges from 45 to 90 days.
- Timelines may vary based on project size, site conditions, and third-party approvals.
In case of events outside our control — such as government delays, DISCOM approvals, supply chain disruptions, or natural uncertainties — the timeline may be extended.
SolarSquad will promptly inform customers of any such unavoidable delays.
4. Use of Website & Information
By using SolarSquad.in, you agree that:
- All content on the website is owned by Solar Squad and cannot be copied, reproduced, or redistributed without permission.
- You will not misuse the website for fraudulent or unauthorized purposes.
- Information submitted by you must be accurate and truthful.
- SolarSquad is not liable for any losses arising from use of third-party websites linked from the platform.
5. Limitation of Liability
SolarSquad shall not be responsible for:
- Delays caused by government agencies, DISCOM, vendors, or external factors
- Losses due to incorrect customer information or incomplete site access
- Misuse of information due to customer negligence
- Any indirect, incidental, or consequential damages
Our responsibility is limited to project execution as per the signed agreement and approved design.
6. Amendments
SolarSquad reserves the right to update, modify, or replace these Terms of Use at any time.
Changes will be published on this page, and continued use of the website constitutes acceptance of the updated terms.
7. Contact Information
For any queries regarding these Terms of Use, please reach out to: